Accounts456 lol you don't expect a reply do you :) I don't believe I have seen any moderator reply after someone asks a second questions that they cannot answer.
Haha no I didn't but thought it would be worth mentioning as they seem to read all the comments!
Ahhh this is why we are all on hold for so long. They are all busy reading our comments :)
Accounts456 on another note, I have now decided to go down their MYOB Complaints policy. Step 1 send email. done. I sent them both my case numbers which they have now replied with a new case number. Step 2 wait to see how long before anyone replies that is not AI or system generated. Stay tuned.
