Forum Discussion

jayemee's avatar
jayemee
Experienced User
3 years ago

online payment reconciliations

Since the latest updrade, my online payments for invoices show up in the bank feeds as the whole amount including the MYOB fee - it never used to do that, and now I can't reconcile my bank accounts?  Is this supposed to be happening?

1 Reply

Replies have been turned off for this discussion
  • Hi jayemee 


    Thanks for your post.

     

    Normally it automatically matches the bank deposit. You may check it by going to: the Setup menu>>Preferences>>Banking tab>>select Auto-approve bank transactions matched to MYOB transactions and the Auto-allocate bank transactions to outstanding MYOB invoices or bills options.

     

    You may also check these links to provide you more information and instructions:


    Please let me know if you need further help.

     


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.


    Cheers,
    Leneth
     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.