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Migrationexpert's avatar
Migrationexpert
Contributing User
6 days ago

Online payments no longer automatically reconciled and no joy with MYOB support

Our online payments stopped being automatically reconciled about 3 weeks ago. I can process the payments manually, but it is a real pain. I have escalated this twice now to MYOB and we have checked a...
Doreen_P's avatar
Doreen_P
MYOB Moderator
4 days ago

Hi Migrationexpert,

 

I’m sorry this one’s dragged on for so long, especially when it’s adding extra manual work to something that should be smooth. I've raised this with the team handling your case. As we’re close to the weekend, please allow up to 72 hours from Monday for the team to come back to you with an update.

 

Cheers,

Doreen

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