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Migrationexpert's avatar
Migrationexpert
Contributing User
6 days ago

Online payments no longer automatically reconciled and no joy with MYOB support

Our online payments stopped being automatically reconciled about 3 weeks ago. I can process the payments manually, but it is a real pain. I have escalated this twice now to MYOB and we have checked a...
Migrationexpert's avatar
Migrationexpert
Contributing User
7 hours ago

Hi Doreen.  This issue is NOT resolved yet and I am still waiting for assistance on this

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 hours ago

Hi Migrationexpert,

 

Sorry for the delay in getting clarity on this. I’ve had a look at your support case, and there’s already been a reply there. From the notes, the reconciliation with online payments has already been resolved. If something’s still not lining up on your end, it’d be worth replying to that same case with the latest detail so the team can keep working with you from there.

 

Cheers,

Doreen

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