Forum Discussion

KARINA's avatar
KARINA
Cover User
2 years ago

online payments

Hi I am signed up for online payment.  Once I receive my payment it automatically closes my invoice.  My question is, the money shows in my undeposited funds and I would like to change that to a diff...
  • Hannah_V's avatar
    Hannah_V
    2 years ago

    Hi, Karina thank you for reaching out. I'll be happy to assist you!

     

    Kindly follow these steps to fix the issue:

    1. Go to banking. Hit Prepare bank deposit

    2. After that, select the correct bank account

    3. Select the transaction that you want to make changes

    4. Hit record

     

    Please let me know how this goes for you.

     

    Regards,

    Hannah

Hannah_V's avatar
Hannah_V
Former Staff
2 years ago

Hi, Karina thank you for reaching out. I'll be happy to assist you!

 

Kindly follow these steps to fix the issue:

1. Go to banking. Hit Prepare bank deposit

2. After that, select the correct bank account

3. Select the transaction that you want to make changes

4. Hit record

 

Please let me know how this goes for you.

 

Regards,

Hannah

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