Payroll not matching with bank transactions

Question

I pay wages manually from a bank account. These transactions show as unallocated transactions.

When I try to match them to the pay run, it doesnt show the pay run and I cant match it anywhere. If I allocate the transaction to Payroll- Wages then it shows up as a cost twice. (Pay run and Wages)

I have two bank account feeds. Wages are paid from bank account 2 normally and these are the ones that dont match.

How do I make the pay run match to the second bank account?

earl_hd · Answer

Hi suecook5,Thanks for your post, and my apologies for the late response. I recommend navigating to Banking &gt;&gt; Find transactions, where you can locate a payroll transaction. Click on the reference number to open the transaction details. Verify the Payment Method and associated Account. The Payment Method is configured in the employee card's Payment details tab.&nbsp;
To ensure accuracy, review the account linked to the Payment method in Accounting &gt;&gt; Manage linked accounts &gt;&gt; Payroll tab. If the payroll clearing account is assigned to the employee's chosen Payment method, you can make adjustments in Manage linked accounts by changing it to the appropriate bank account.&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
&nbsp;
Feel free to post again, we're happy to help!Regards,Earl

earl_hd · Answer

Hi suecook5,I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.Regards,Earl

suecook5 · Answer

Hi&nbsp;&nbsp;Sorry for the delay in replying. No, I still have a problem.&nbsp;I have changed the Payment method in Accounting to the Bank Account 2 so hopefully this should fix future payrolls.&nbsp;&nbsp;However I still have all of these unallocated transactions in my bank feed from prior payroll payments that can not be matched.&nbsp;How do I allocate these transactions? If I allocate to payroll then 2 entries for the same pay are recorded in journal.&nbsp;Thanks&nbsp;Sue&nbsp;&nbsp;&nbsp;

earl_hd · Answer

Hi suecook5,Thanks for your response. When dealing with bank feeds, if there's a bank transaction that hasn't been recorded in MYOB but corresponds to one, you can directly assign the bank transaction to one or more of your MYOB accounts. I recommend visiting the following help articles to assist you in resolving this issue. Unallocated payroll transactions and Allocating bank transactions.Feel free to post again, we're happy to help!If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
&nbsp;
Regards,Earl

dflwjimmy · Answer

Hi Sue,&nbsp;I would solve historical allocations by the following 2 steps.1)Enter journal entries to adjust a) incorrectly linked bank account and b) wages and salaries account. So, Accounting&gt;&gt;Create General Journal&gt;&gt;Choose the date as the actual payment date and put in descriptions, such as for payroll adjustment.&gt;&gt;Choose the Incorrectly Linked Account and Debit the amount&gt;&gt;Choose wages and salaries account and Credit the amount&gt;&gt;Double check&gt;&gt;Record.&nbsp;2)Allocate bank transactions in wages and salaries account. I am sure you know how to do it.&nbsp;&nbsp;And also seek advice from your accounting professional.&nbsp;Cheers,&nbsp;Jimmy

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