SEEKING EXPERT IN RECONCILIATION
I RECENTLY OPENED UP AND FOUND THAT ALL MY ACCOUNTS NO LONGER RECONCILE. I HAVE TRIED TO FOLLOW THE MYOB INSTRCUTIONS BUT TO NO AVAIL. I am at a loss does myob help sort the problem by actually going in the files/
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1 Reply
Hi Inspire2B,
I understand why you felt at a loss when all your accounts stopped reconciling, and the instructions you’ve already tried haven’t helped. A future-dated reconciliation may help. Please make a backup of your company file first, then for each affected account:
- Go to Banking > Reconcile Accounts and select the account.
- Enter 31/12/9998 as the statement date, tick all transactions, then copy the Calculated Statement Balance into the Closing Statement Balance field. Check that the out-of-balance amount is $0.00, then reconcile.
- Undo that future-dated reconciliation, then enter your original statement date and reconcile as usual. Before reconciling, check that the last reconciled date is earlier than your statement date.
If it still doesn’t balance, it's best to reach out to our support team so they can help investigate your file. You can also see our bank reconciliation help.
Regards,
Genreve
