Forum Discussion

AlexYuan1's avatar
AlexYuan1
24 days ago

There are no bank transactions

Dear All, 

There are no bank transactions showing when I use web version of account right. However, all the bank transactions have been entered through the desktop account right version and all the transactions has been reconciled. 

Thus, please assist with this matter, thank you very much!

 

Kind regards,

Alex

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    24 days ago

    Hi AlexYuan1,

     

    I can see where the confusion came from. The first screenshot in your post shows ledger transactions recorded in the file. The second screenshot is the window for the bank feed transactions.

     

    If you need to display the ledger transactions from the web app, you can access them from the Banking > Find Transactions window. Similarly, you can open the bank feed window to compare it with the Banking > Bank Transactions window.

     

    Let us know if you need any other help.

     

    Thanks,
    Genreve