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Bamp's avatar
Bamp
Contributing User
6 years ago
Solved

trying to upload an ABA file - error there were no transactions to process

Hi

 

I am having an issue with error "there were no transactions to process"  

I have checked some previous responses and am unable to fix myself.    

  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi Bamp 

     

    Generally, this particular situation is caused by not marking the relevant transaction as Electronic, but having it go through to the Prepare Electronic Payments window via a linked account. As the necessary banking information is not attached to the payroll transaction there is nothing to process and thus will generate an error.

     

    What I would recommend doing is opening the individual transactions and ensuring that you do have Electronic set as the payment method (top of the window). If this is set to another method i.e. Cheque or Cash you would need to do the following steps:

    1. Open the Payroll transaction, set the Payment method to be Electronic
    2. Click into the Banking Details option and select Ok
    3. Select Ok on the Pay Employee window.

    Do let us know how you get on and if you require further assistance.

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  • Steven_M's avatar
    Steven_M
    Former Staff
    6 years ago

    Hi Bamp 

     

    Generally, this particular situation is caused by not marking the relevant transaction as Electronic, but having it go through to the Prepare Electronic Payments window via a linked account. As the necessary banking information is not attached to the payroll transaction there is nothing to process and thus will generate an error.

     

    What I would recommend doing is opening the individual transactions and ensuring that you do have Electronic set as the payment method (top of the window). If this is set to another method i.e. Cheque or Cash you would need to do the following steps:

    1. Open the Payroll transaction, set the Payment method to be Electronic
    2. Click into the Banking Details option and select Ok
    3. Select Ok on the Pay Employee window.

    Do let us know how you get on and if you require further assistance.

  • Bamp's avatar
    Bamp
    Contributing User
    6 years ago

    Hi

     

    I am having an issue with error "there were no transactions to process"  

    I have checked some previous responses and am unable to fix myself. 

     

     

    • Kym__Yeoward's avatar
      Kym__Yeoward
      Ultimate Partner
      6 years ago

      Hi Bamp  - welcome to the Community Forum !

      Are you referring to Bank Feeds ?

       

      Not all banks upload transactions daily.

      With some of the smaller ones, this may be weekly.

       

      Most banks will not upload transactions on Mondays

      - prefering to wait until Monday night, after they've received the weekend's credit card transactions.

      [yes  - you can have Bank Feeds for credit cards].

      So Mondays can be "empty" and you can skip Bank Feeds.

      Alas, Tuesday morning can be busy - with a lot coming-through.

       

      Kym Y in Darwin [Palmerston]

      • Bamp's avatar
        Bamp
        Contributing User
        6 years ago

        thanks, i have tried to use another date in the future, but still get same error message.