Forum Discussion

monicarcsa's avatar
monicarcsa
Experienced User
6 months ago

Westpac bank feed delays 21 Oct not showing

Anyone else with Westpac AU having bank feeds for 21 Oct transactions not uploading?
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
6 months ago

Hi monicarcsa,

 

Thanks for flagging this one. We've actually had a few reports come through about Westpac AU feeds. Our team's already on the case and working to sort it as soon as possible. While they're checking it out, could you please try the steps below just to make sure there's nothing local hiding things up?

 

1. Go to Banking command centre.

2. Select Bank Feeds.

3. Click the Get Bank Transactions button to refresh the feed.

 

Also, try changing the display transactions filter to 'Hidden' and then back to 'Current' that sometimes does the trick.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.