Forum Discussion

Max8's avatar
Max8
Experienced Cover User
6 months ago

Westpac Business Credit Cards no longer supported - bankfeed

I have just been told by a Westpac on the phone that MYOB is no longer supported for credit card bankfeeds.

Anyone else know about this?

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Max8

     

    I understand how the absence of support for Westpac Business credit cards could impact how banking processes are recorded in the app. I suggest checking the list of supported bank feeds in MYOB to see which ones are still available for use. This should give you clearer information.

     

    Feel free to reach out if you need further assistance.

     

    Thanks,

    Genreve

    • Max8's avatar
      Max8
      Experienced Cover User

      Thank you for your reply.

      MYOB still have Westpac Credit Card as a supported bank feed, so this is not helpful.

      • TPGaccs's avatar
        TPGaccs
        Contributing User

        I have the same problem, I have new Westpac business credit cards and bank feeds are nownot supported.

        WHY???

  • Freman's avatar
    Freman
    Trusted Partner

    Princess_Rhas MYOB heard of open banking? Which is likely the reason why banks are reluctant/refuse to add new bespoked feeds for organisations such as MYOB. They are required to support Open Banking so the question is when will MYOB BankFeeds be supporting Open Banking (which would open the door for many many previously unavailable feeds)?

     

    • Princess_R's avatar
      Princess_R
      MYOB Moderator

      Hi Freman,

       

      Thanks for your post! Love it when advances in technology open doors to simplify the way we work. I'm not able to provide any information about when MYOB may support open banking, but I recommend keeping an eye on our newsletters or release notes to stay in the know about our latest information.

       

      Cheers,

      Princess

      • Max8's avatar
        Max8
        Experienced Cover User

        I was put through to Westpac business centre and they stated that they do not support business credit card bankfeeds anymore