Forum Discussion

PRW's avatar
PRW
Experienced User
3 months ago

Budget Import Error

I keep getting this message -The row count does not match the template.- even when I export and immediately import the same file without edits. Can anyone help?  
Princess_R's avatar
Princess_R
MYOB Moderator
3 months ago

Hi PRW,

 

No worries, we’ll get this sorted. The “row count does not match the template” error appears when the file’s layout doesn’t match the budget template MYOB expects. The quickest fix is to export the budget straight from the Budget screen as a CSV and use that file as your starting point. I’ll also share this forum post and this link with extra tips to help resolve import error.  

 

Cheers,

Princess

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