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IDV's avatar
IDV
Member
21 days ago

CHANGING ONLINE COMPANY

We have two online company files and another, smaller company running on the PC server.  

We have now sold one of the online companies and would like to use its subscription for the company which is currently on the server.  Would restoring a backup of the server file into the online subscription work?

 

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    15 days ago

    Hi IDV, 

     

    Yes, that can certainly work but it usually needs help from support.

     

    The best next step is to contact our support team so they can check the file and subscription setup and help. You can reach out by creating a ticket in My Account or connect with our live chat team through MOCA, our virtual assistant. 

     

    Regards,
    Genreve

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