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EAH's avatar
EAH
Contributing Cover User
6 years ago

Error -14: Invalid account number.

Hi Support   We use an external payroll system and import the transaction journals.   This error code has appeared since we updated the locations in the external system. Note that this myob accou...
  • gavin12345's avatar
    6 years ago

    Hi EAH 

     

    Suggest you open the Pay Journal file in excel (carefully - Account column should be imported as text) - Lines 53 and 59 have account as 6-2530.5-0110 and 2-1442.5-0110 respectively.

     

    As these are invalid, I would hazard a guess that these are the cause of your dramas. As this import is treated as one journal, if one line fails, all lines fail.

     

    Regards

    Gavin