Forum Discussion

Brody_M's avatar
Brody_M
Experienced User
2 months ago

Error -4077: You have sales for this item.

I don't quite understand what this error means when updating pricing using an import file?
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 months ago

Hi Brody_M,

Appreciate for providing the error, super helpful! This typically happens with items that were previously set as inventoried and already have sales history. Even if you later untick I inventory this item, those items still behave like inventory items in the background, so importing changes for them can trigger this error.
 

This isn’t something you can fix from the front end, but our support team can arrange a back‑end script over your file to clean this up. You can reach our Live Chat team via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

  • Brody_M's avatar
    Brody_M
    Experienced User
    2 months ago

    Thanks for the reply, Earl. 

     

    I have updated them manually as it was only a few. I will keep this in mind for next time though. 

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