Forum Discussion

CSmiles's avatar
CSmiles
Contributing User
7 months ago

Excel Add-in not working

I normally use the Excel Add-in everyday without problem. Yesterday however the plugin  would load but then it would not let me log in. I Keep getting an error message.    I have tried to uninstall...
add-in
Excel
HELP
won't load
Princess_R's avatar
Princess_R
MYOB Moderator
7 months ago

Hi CSmiles,

 

Thanks for reaching out.

 

After looking into it, the error codes 400 and 500 you're encountering seem to be related to Microsoft Excel. Since you've already attempted to uninstall and reinstall without any improvement, it could be beneficial to reach out to the Microsoft team for additional support. Also, making sure that both your Excel and Add-in versions are up to date might help resolve the problem.

 

Feel free to post anytime you need further assistance.

 

Cheers,

Princess

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