Forum Discussion

JS321's avatar
JS321
Contributing User
6 months ago

Exporting numbers as text -Using Desktop App

Hi,   Since the update this month, all our reports are exporting numbers as text into excel. I know it works correctly in the browser but all our custom reports for month end reporting is only on t...
Mike_James's avatar
Mike_James
Ultimate Cover User
6 months ago

Hi JS321​ , instructions for clearing the cache are here:

Clearing the AccountRight Cache | MYOB Community

It's a long shot but worth trying. It's usually for when there's some kind of data inconsistency. 

 

Reports sent to Excel are based on Excel templates, and like any such file they then have to be saved. 

 

JS321's avatar
JS321
Contributing User
6 months ago

Hi Mike,

 

I followed the processes and cleared the cache but still the same :-( 

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