Hi Shelleylmnz
Testing the import file that you have provided, the accounts imported successfully for myself (minus some warnings as it wasn't a full setup file). No accounts were inactive as a result of that import.
What I expect has occurred, is that you have selected a header account in the Accounts list i.e 1-0000 or another account in bold. These accounts by their nature as grouping/subtotalling accounts and therefore can't be made inactive thus the option is greyed out. If these are intended to be made as inactive accounts you would need to ensure that you have selected the Detail account option (far left) is enabled.
Hi Steven, thanks for your response. I am trying to make the accounts active, not inactive. They are not header accounts (see screenshot attached), and I was wondering if it is because I am not the Owner of the ledger, only an Administrator and the permissions are different?
I have used this same TXT import file many times in the past, but I have always been the Owner of the ledger before?
Appreciate any further assistance you can offer?
Thanks
Shelley
