Forum Discussion

Kiwiamber's avatar
Kiwiamber
Contributing User
11 months ago

Issues with exporting to Excel because AccountRight exports to old Excel 97-2003 file type

The business I work for has updated our security protocols. Now when I try to export Excel reports from MYOB I get an error "You are attempting to open a file type (Excel 97-2003 Workbooks and Templa...
JPS_Lifts's avatar
JPS_Lifts
Contributing Cover User
26 days ago

Any updates with this, I no longer can export to excel same as above, working one day and broken the next, can't find a solution anywhere.

  • Liz_A's avatar
    Liz_A
    Super User
    25 days ago

    Hi JPS_Lifts​ 

    I am using Windows 11 (upgraded from Windows 10) and I have installed the 32Bit version of MS Office and the Export works with my custom reports so this may be part of the issue. Another suggestion may be to try to Export to CSV - Comma Separated Value (TSV - Tab Separated Value) and then save into the appropriate Excel version.

    Cheers

    Liz

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