Hi clairecasson,
You’re right: the AccountRight desktop export currently uses an older Excel format, and there’s no in‑product setting yet to change that to .xlsx. From the report preview, the other formats available right now are CSV, TSV, PDF and XPS via File > Export.
Our product team is already looking into this enhancement, and we’ve marked your file as affected, so you’ll be notified as soon as there’s a change or fix available.
Regards,
Earl
Is there any update on when this change will occur? we pay a significant amount of money to use this software but currently we can't actually use it for what we need! Interesting that Xero have no issues updating there software for this change from microsoft.....
Hi clairecasson,
We don't have a confirmed date we can share yet for when the export will move from the older Excel 97–2003 format to .xlsx. The work is with our product team now, and your file is linked to that request, so when there's an update or release that changes this, you'll be notified.
I completely get that this impacts how you use the software, especially with the newer Microsoft security settings. While I can't comment on how Xero manages their changes, I can confirm this is on our roadmap, and your feedback here helps with prioritising it alongside other changes.
Regards,
Genreve
Its nice to see and actual MYOB response to this issue, though I won't hold my breath as this issue has been ongoing for over 3 years with support requests and community posts getting no valid response.
The ASD Article I posted was First published: 15 Dec 2016, and Last updated:24 Jul 2023 when the issue became prevalent as this became Microsoft's default policy position.
Worth noting that this is not an issue for MYOB Cloud products...
I have seen the thread of no valid responses from MYOB - my IT guy actually laughed at how bad their response was!
I know it is not an issue for the cloud products but the cloud doesn't offer the same reports as the desktop version which is another point of contention and the reports I use on a daily basis are only available on the desktop version.
I am really confused as to how a company of MYOB's size completely ignores Microsoft security updates and tries to prompt work arounds to these security measures.
This issue is making my job 1000 x harder!!!
