AdminOBT2024
28 days agoContributing User
Sales - Service - Import Errors 14 and 1019
I am trying to do an import of sales using the template provided. I am getting 2 errors each time I try and import the data. Error 14: Invalid account number Error 1019: CardId must be selected ...
- 26 days ago
Hi AdminOBT2024 , if you are matching on Card ID, deselect the other two "key" fields, ie co/lastname and record ID. This can confuse the import process. Try this first.
Also I prefer to place the Card ID after the company name/s. The import process can be fussy about things like that. I note that the error says "must be selected", not "invalid", so it seems that it cannot find the field in the file.