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Sydcity's avatar
Sydcity
Member
1 month ago

transitioning an offline file to online has affected our current online file and has left us without myob for over a week.

we have 2 company files, 1 has been online for sometime now due the STP. 2nd company file remained on the server as not used daily, and no STP from this company. Took 2 weeks to get in contact with s...
Sydcity's avatar
Sydcity
Member
29 days ago

Hi Genreve, 

 

Yes, thankfully Files have both been completed now. Only after numerous emails and phone calls daily to explain my situation was then both my cases escalated. otherwise I would still be waiting.

Lucky I have an IT team to assist with setting up the the new serial number. 

 

Very poor from MYOB to choose EOFY to make such changes to the program. But Thankful i had reached 1 nice support lady. 

 

 

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