Cancel Subcription

It’s not common practice to send an invoice 12 months after, nor charge 12 months after the fact. I can confirm I never received tbe email you claim on July 1st, it is not in my spam filter nor has it been sent through any junk or alternate mailbox. I have tried to contact you for over 2-3 weeks to cancel this and not approve this. I have still yet to receive any update or acknowledgement. You have failed to send the notice despite your claims it was sent in the 1st July. It’s not feasible I conveniently received the 3 invoice emails but not the notice of renewals. It’s also convenient there is a pattern of multiple people in this thread with the same issue. I tried to call and email as soon as I was aware you were trying to charge a year. I’ve tried to cancel and been clear I do not want the 12 month charge. You claim I was billed 12 dollars on signing yet you are charging me 12 months later.