Forum Discussion

sharynne's avatar
sharynne
Member
1 year ago

Payment not appearing in Reconciliation

A contractor payment is visible in Debits and Credits, and Find Transactions, but does not show in the Bank Reconciliation (not using Bank Feed), so the account will not reconcile. The missing trans...
Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hi sharynne,

 

Thanks for the screenshot provided. If you can't see a transaction in the reconciliation window, try this:

 

  • Go to Banking >> Find Transaction >> Debits and Credits and use the filters to locate the transaction. Make sure the date and account are correct.                        
  • If everything looks right, run the bank reconciliation report for that account and period. Customize the report to show the Reconciled Date Column. If the transaction has a reconciled date, it means it has already been reconciled.

 

For more information, check out this link about working with bank transactions.

 

 

Regards,

Shella

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