Forum Discussion

midnightoil's avatar
midnightoil
Member
11 months ago

Preparing BAS & IAS online - no data

When I tried to do my BAS & IAS (using online option). There no data showing other than the Document ID, Business Name & ABN, date due & lodgement due date.
Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi midnightoil, 

 

If your online activity statement isn’t showing any data, it might be because the BAS fields haven’t been linked to the accounts in your file yet. You can check out this guide to get the steps for setting them up.

 

If the issue keeps popping up after you’ve set up the BAS fields, feel free to reach out to our team by submitting a support ticket via MyAccount, or hop onto live chat with our virtual assistant MOCA.

 

Regards,

Genreve

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