Forum Discussion

lipingteo's avatar
7 months ago

Allocate bank transaction

When I allocate the bank transaction, it will pop out below message "something went wrong". Anyone have this issue?

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi lipingteo

     

    I get that you need to sort out your bank transaction allocation. With the current error message, it's tricky to pinpoint what's going wrong. You might want to check out help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. MOCA can help with quick questions and support. If MOCA can't sort it out, you'll be connected to our live chat team for deeper troubleshooting.

     

    In the meantime, feel free to start a new thread if you need help with anything else.

     

    Thanks,
    Genreve