Forum Discussion

SJBP's avatar
SJBP
Experienced User
12 months ago

Allocated transactions not showing in Bank rec

Hello,   I have allocated all my bank transactions for 01/11/2022 but when I go to reconcile to 01/11/2022 there are no transactions   Please advise?
Genreve_S's avatar
Genreve_S
MYOB Moderator

Hi SJBP, 


Thanks for posting your concern in the forum. 

 

I'm sorry to hear about your issue finding your transactions in the reconcile accounts window. There are multiple possible reasons why this could happen. I recommend checking the following. 

  • Check the dates and the account of the transaction created. (make sure the dates and account are accurate)
  • Reconciling the account with a future date (31/12/9998) and undo. To see if the missing transactions appear. 

Let us know the results of the testing and if you require any further assistance with this. 


Thanks,
Genreve

SJBP's avatar
SJBP
Experienced User
12 months ago

Hi Genreve,

 

I have tested both of these and still no transaction for 1/11/2022

 

see attached screenshots

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    12 months ago

    Hi SJBP, 


    Thanks for your response. We appreciate your effort in attaching these screenshots. 

     

    I will send you a private message to collect more information regarding your concern. 

     

    In the meantime, feel free to create a new thread if you require any other assistance. 


    Thanks,
    Genreve

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