Forum Discussion

Mullsey's avatar
Mullsey
Contributing User
3 months ago

Amex Qantas Credit card

I recently moved from Account Right to Business Pro and for some reason my Amex Qantas cgredit card got disconnected.  Now I can't set up the feed.   Does anyone else have am Amex Qantas card conne...
Shella_A's avatar
Shella_A
MYOB Moderator
3 months ago

Hi Mullsey,

 

Thanks for reaching out. I get that you've just moved to Business Pro and are having a hard time linking your Amex Qantas credit card. This is not common, and I apologize for the trouble. I've looked into your MYOB Business account, and it appears your bank feeds are already set up. To ensure we're not overlooking anything, you might want to check out our guide on managing your bank feeds, which has all the necessary details to fix the issue. If you still can't see your bank feeds, you might want to try setting it up again.

 

Feel free to start a new post again if you have any other queries.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information. 

 

 

Kind regards,

Shella

  • Mullsey's avatar
    Mullsey
    Contributing User
    3 months ago

    Does anyone at MYOB actually know the correct answer, im beginning to think not.  Clowns spring to mind.  Can you please confirm, are Amex Qantas cards supported for bank feeds? Yes or No?

     

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      3 months ago

      Hi Mullsey,

      Thanks for your response. Yes, Amex cards are supported for bank feeds in MYOB. Please see this help page that has detailed information about: Connecting an AMEX card to MYOB.

      Feel free to post again, we're happy to help!

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

      Regards,
      Earl