Bank feed stopped loading
Hi Community,
my bank feed stopped loading 5 days ago on the 10th July. I tried to ring MYOB but gave up after 1.5hrs on hold. Hoping someone has some tips to fix this. It says connected in the bank Hub.
Warm regards
Jo
Forum Discussion
1 Reply
Hi Josie,
We’re not currently seeing any bank feed delays at the moment, but you can still check our Bank Feed Updates page in case anything new has been posted. You can also open your bank transactions and click Reset to refresh the feed. If you’re using AccountRight, go to Banking > Bank Feeds and click Get Bank Transactions.
If it’s still not updating after that, please reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
