Hi,
My bank feeds appear to have stopped. It may be because I signed up another business of mine with MYOB with bank feeds from a different bank account number in the last few days, and that may have interfered with the bank feeds.
Can someone look into this for me please?
Cheers
Cody
Hi CKnight,
Sorry your bank feeds have gone quiet. MYOB’s Missing bank feed transactions guide is a handy first check. It walks through checking your filters, confirming the feed is active, checking whether the transaction has reached your online banking and knowing when to contact support. This can help narrow down whether the transactions are hidden, still processing or the feed needs attention. If you’ve checked that there’s nothing wrong with your bank-feed setup but transactions are still missing, our support team will need to check the setup directly, especially as this involves two businesses and bank accounts. You can reach them on Live Chat via our virtual assistant or submit a support case through My Account.
Cheers,
Doreen
