I have always used the bank transaction import function for brining transactions for a personal credit card into MYOB. However, when I try to import transactions as a .qif for the last quarter, it shows zero transactions have been reported. This is only happening for this particular mastercard, other bank accounts have imported successfully. Any hints?
Hi VickiG31,
Welcome to the Community Forum!
It's a bit odd that you're only having trouble with that one MasterCard while the other bank accounts are working just fine! First, I'd suggest checking with your bank to see if they've made any changes to the QIF file format. Another reason why your imported bank transactions might be showing zero could be that the transactions are dated before the opening balance or before a lock date that's been set in the file. For more details, check out this Help article: Import bank and credit card statements.
Cheers,
Princess
