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SGordon27's avatar
SGordon27
6 days ago

Bank Rec / Opening bal issues

Ive found an incorrect opening balance, so Ive created a GJ to adjust this, the ending balance is now showing zero (new account so zero is correct). (attached). However, when I go to do my bank rec ...
Shella_A's avatar
Shella_A
MYOB Moderator
5 days ago

Hi SGordon27,

 

Thanks for the screenshot! If your file is newly created, you don’t need to create a general journal you just need to input the opening balance on the conversion date. If your opening balance is incorrect, you just need to fix it. If the issue still persists after doing this, it’s best to reach out to our Live Chat team via our virtual assistant MOCA or by submitting a support case via My Account to assist you further.        

 

 

Regards,

Shella                      

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