Forum Discussion

TheCoolShop's avatar
TheCoolShop
Experienced Cover User
16 days ago

Bank Reconciliation Scrolling

Hello This Month i have noticed the bank reconciliation window has changed. As i have hundreds of transactions in any 1 account, when I scroll to the end date and check the box the window SCROLLS BA...
Doreen_P's avatar
Doreen_P
MYOB Moderator
16 days ago

Hey TheCoolShop,

 

Thanks for explaining how the screen jumping back to the top is slowing things down when you’re reconciling lots of transactions. There haven’t been any reported issues with auto‑scrolling, but using the Not matched filter can help keep only the transactions that still need action in view. You can also reach out to our team and they can check why the bank transactions screen is scrolling automatically for you. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

Sonia22's avatar
Sonia22
Experienced User
14 days ago

Hi Doreen,

How do you set/find the unmatched filter.  I cannot locate any settings that allow you to do that.

I have also lodged a support case via My Account.

Thanks

Sonia

 

  • TheCoolShop's avatar
    TheCoolShop
    Experienced Cover User
    14 days ago

    I have also, and have not been able to find this filter either. I don't think it exists in Business. 

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