Bank Reconciliation Scrolling
Hello This Month i have noticed the bank reconciliation window has changed. As i have hundreds of transactions in any 1 account, when I scroll to the end date and check the box the window SCROLLS BA...
Forum Discussion
Hi SharrnNish,
I totally get that this is doing your head in. Having the screen jump back to the top every time you tick a line makes bank recs painfully slow.
We’ve confirmed this is a known issue, and our product team is working on a fix. We don’t have a timeframe for the release yet, but your case is linked to the issue, so you’ll be updated once the fix is rolled out. We’ll also keep an eye on this thread and post back when we have a confirmed date.
Thanks for sticking with it in the meantime. We really appreciate your patience while this is being sorted out.
Cheers,
Genreve
Hi Genreve,
thankyou for getting back to us.
I will check in again in a few days.
It's not just doing the head in, it's costing clients/employers money as they have to pay for the bookkeeper's time to do recs that take 5x longer than they should - not good, especially with Xero being promoted to business owners so regularly, eg. by accountants. Hopefully myob takes this into consideration when it prioritises fixing (and communicating to us about) this issue - myob's meant to be supporting its small business customers, not costing them money due to myob's mistakes, and how long it takes to fix them.
As TheCoolShop said, we need this fixed at least before the next eom recs.
Thanks again.
Well said- thanks.
