Hi There!
I am using MYOB Accountright and experiencing a problem in bank recs. When I opened prior period bank recs report which were reported as reconciled, it now becomes unreconciled. What can be done to fix this other than undoing and redoing reconciliation for so many periods?
Hi Brixter1230,
Thank you for the post. I'm sorry to hear that you're having an issue with bank reconcilation. I'll be glad to help you with this. We need to check if this is a glitch in the reports so, please try the steps that one of our moderators provided here, Solved: Already Reconciled Item has appeared as un Reconc... - MYOB Community.
If you need further assistance, you can also seek help from our virtual assistant MOCA at https://www.myob.com/au/support. You can use MOCA to ask questions and get help and if for any reason they are unable to help, you will be automatically escalated through to our live chat team.
Kind regards,
Sai
