Forum Discussion

arjay's avatar
arjay
Experienced Cover User
2 months ago
Solved

Bank reconciliation

Hi, Trying to reconcile a payment that needs to go to 2 outstanding invoices. MYOB can find one and not the other. When you look up unpaid invoice - there are 2. Am I missing something or is this...
  • Shella_A's avatar
    Shella_A
    2 months ago

    Hi arjay,

     

    I appreciate your effort in following the previous workaround. I would recommend that you manually record the payment in Create Invoice Payment and match the bank feed transaction with the payment transaction.

     

    If you are recording a part payment, make sure you manually enter the amount paid in the Amount Received field:

     

     

    If you have recorded a payment for the full amount, you can delete the payment transaction and re-enter with the correct amount. To delete a payment, open the invoice, scroll down to Activity History, click on the reference number for the payment you want to delete, and the payment transaction will open. Click Delete.

     

    Please let me know if you need further help.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

     

    Kind regards,
    Shella