Forum Discussion

Woodstock1's avatar
Woodstock1
Contributing User
11 months ago

BANK RECONCILIATION

I have past transactions that appear as outstanding cheques, however they are definitely presented on the bank statements and yet they are ongoing showing as outstanding in the bank rec report.. Why ...
Woodstock1's avatar
Woodstock1
Contributing User
11 months ago

Also I have checked to see if they are double up transactions and they are not... 

Earl_HD's avatar
Earl_HD
MYOB Moderator
11 months ago

Hi Woodstock1,

Thanks for the screenshots, looking at it this will need further assistance on the backend and prepare the screenshots. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via  http://myaccount.myob.com/.

Regards,
Earl

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