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MJ7's avatar
MJ7
Experienced Cover User
9 hours ago

Constant bank feed error message

Hi 

Every time I go to my into my bank transactions and bank feed I keep getting an Error Message that says:

"There are one or more errors: Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us"

 

I also can't open the Bank Hub as it just says "Something went wrong, try refreshing your browser"

 

Is there something weird going on with MYOB today across the board or is it just my software? 

This has only happened since my Business was officially verified on Friday with this new roll out thing they are doing.

 

Thanks for your help.

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    6 hours ago

    Hi MJ7, 

     

    I’m sorry you’re having trouble accessing your bank transactions and Banking Hub, especially since this started after verification.

     

    The error message you’re seeing is generic, so it’s difficult to identify the cause from the message alone. I recommend logging out, closing your browser, then trying again using another browser or a private/incognito window. You can also check our Bank Feed Updates page.

     

    If it still doesn’t work, it's best to reach out to our support team so the bank feed and Banking Hub can be checked.

     

    Regards,
    Genreve

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