Here is an example from this morning - these payments came through MYOB's payment system. Previously, they would get automatically matched (with the surcharge allocated to the nominated revenue line item) however now they sit on the bank statement, unreconciled. We can't reconcile them because it includes the surcharge fee (so doesn't match the invoice).
Hi there - this continues to happen. Further payments that can't be reconciled, and the electronic payment for wages not being recognised by the system as a payment it created.
I have not been contacted regarding this issue and it continues to be a problem.
