Forum Discussion

asharora1116's avatar
19 days ago

Error massage

Hi There, i am getting below message when matching bank transaction specially matching payments made from bank account.

There are one or more errors: Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us.

how i can fix it . please help

49 Replies

  • ockerlad's avatar
    ockerlad
    Member
    19 days ago

    yep Im changing provider at the start of the financial year the support here is useless

  • btscafe's avatar
    btscafe
    Contributing User
    19 days ago

    Exact same issue today when matching bank transaction and categorising them

     

    "There are one or more errors: Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us." Tied clearing Edge cache, restart of computer, tried using incognito browser pane, tried using Chrome - same message. I suspect it’s either:

     

    - a MYOB platform issue affecting Bank Transactions right now, or

    - a file-side/data validation issue that MYOB support needs to clear.

     

    Any other ideas to get this sorted?

     

  • Marc-H's avatar
    Marc-H
    Experienced Cover User
    19 days ago

    Don't hold yr breath 

    There are user posts from 13 hours ago noting the same error with zero response.

    But don't let this distract myob from putting prices up this year for all the great new enhancements they have introduced

    Maybe some weekend tech staff would be a great suggestion

     

     

  • Yep same, logged in and out refreshed browser and same error occurs. Fingers crossed fixed soon

  • Oh me too!  i have tried logging in and out a few times and just thought it was something at my end.

    Anyone had any luck getting assistance or an explanation from MYOB support

    .  I can't get a response 

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