Hi There, i am getting below message when matching bank transaction specially matching payments made from bank account.
There are one or more errors: Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us.
how i can fix it . please help
I am getting the same message. Has anyone had any response or advice on what to do? Thanks
hoping this gets fixed soon.
What a way to justify the increase prices from MYOB
Same here cant match bank transactions. Tried logging in and out no change. now trying to work my way through the maze of contact us if he problem persists. HELP please MYOB
Same issue - how do we log this?
How do we know when its been fixed?
Same issue here ... Logged in and out several times and refreshing but to no avail..
MYOB what are you doing ??????
Same here....for 24hrs . I need to allocate to finalise monthly BAS . I hope MYOB is fixing it soon.
Getting the same message. Any other features impacted?
same issue here cannot reconcile anything for a few days for me.
tried multiple different browsers and operating systems, no fix. :( seems a back end server issue.
I have the same issue and same message. No indication of how to contact MYOB. Chatbot told me it is out of hours and it can't help. Tried switching off ridiculous AI tool but still I can't apply transactions to an account manually. Tried logging out then back in, refreshing etc. Nothing works and BAS due tomorrow.
Very cross about yet another increase in monthly fees yet no support when needed. Constant changes to the look, feel and services provided by MYOB requiring constant re-learning of software. Businesses don't have time for this. Every time there is a software "upgrade" they should provide a month free as businesses are otherwise incurring downtime costs of staff having to relearn software.
Will be looking elsewhere for next FY.
Two MYOB updates during the weekend:
1. Increased monthly subscription
2.
I would say it is time to move to Xero.
