Forum Discussion

Emma65's avatar
2 years ago

Fixing an incorrectly uploaded bank statement

I uploaded my March quarter bank statement as a Cheque account by mistake when I should have clicked the Visa account box.  

The 'Balance Sheet' recognises a 'Visa account', which is correct and where the transcactions are supposed to be. 

But the 'Bank Transactions' page still has everything in a non existent 'Cheque account' 

How can I fix this please?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Emma65,

    Thank you so much for your detailed post and welcome to the Community Forum! 

    I apologize for the delay in my response. If you've uploaded the statement to the incorrect MYOB bank account, we recommend deleting the uploaded bank statement. Here's a helpful article that provides more information on this topic: Deleting imported bank statements

    Feel free to post again, we're happy to help!
    Regards,
    Earl