Hi swells3
Thank you for your post. To work out why your payroll transactions are not showing for matching in bank transactions the first thing we'll check is the actual pay transaction. Go to Banking >> Find transactions >> Transactions tab >> Source journal: Payroll >> click on the reference no. to open the transaction and check the Account selected.
If the Account is the Electronic clearing account you'll need record the electronic payment transaction in Banking >> Prepare electronic payments >>enter the date payment was made >> tick the pay transaction and click on Download bank file. This will move the amounts from electronic clearing account to the bank account. You can then match the electronic payment transaction to the bank feed transaction. Note that you don't need to upload the bank file to your bank as payment has been made.
Also, make sure that the pay transactions haven't been manually reconciled as that will stop them from appearing in bank transactions.
Please feel free to post again I'll be happy to assist.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
