Hi Princess,
How do I then match the transaction in bank transactions?
Cheers,
Lisa
Good questions and i have the same issue.
Possible work around is to:-
1/ go into unallocated transactions from your bank feed.
2/ select the first pay payment amount in your bank feed and select "Match transaction", match the myob pay account transaction, it will not balance. Then click the "+ Adjustment button" and add another transaction for the negative amount and allocated to your "Payroll Clearing Account"
The first payment amount will now be gone from your to-do in bank feeds.
3/ select the second pay payment amount in your bank feed and select "Categorise" and add a transaction for the positive amount allocated to the "Payroll Clearing Account"
The second payment amount will now be gone from your to-do in bank feeds.
4/ when reconciling the bank statement, select all the bank transaction to balance.
Not an accountant, so let them balance if needed at end of year.
Hi when I try and do step 2 from above (step 3 works fine) I press save after adding the adjustment so my out of balance becomes zero and then I go out and the transaction is still there unmatched and unsaved.
What am I doing wrong this is driving me crazy!
Hi MaryHa,
That’s a bit odd. Once you’ve matched everything up, including the second payment, it shouldn’t still be showing in your Bank transactions.
The best course of action is to contact our support team so they can review the payroll matching and reconciliation more closely.
Regards,
Genreve
Thanks, your advice worked well!!
