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JoanEllen's avatar
JoanEllen
Experienced User
6 days ago

How do I disable MYOB entering transactions?

Hello

 

Since we were kicked out of AccountRight offline, we've been forced to use MYOB online - Business Pro.

 

We don't use bank feeds at all. Bank reconciliations are all done manually from a printed statement.

 

I noticed that MYOB was entering in bank entries automatically into our transaction list for our bank accounts. I thought I disabled this, but this is still continuing (see attached for today). This has made reconciling very frustrating and time consuming.

 

Please tell me how to fix this permanently. I don't want MYOB entering any transactions at all.

 

I have turned off Bank Rules - automatch settings. Is there something else I need to do?

Or do I have to keep deleting these off my reconciliations?

 

Please advise.

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    5 days ago

    Hi JoanEllen,

     

    Thanks for attaching a screenshot to your post. That does sound like it's been adding extra work to your flow.

     

    If that account still has an active bank feed, you can stop new transactions coming in by cancelling the feed in Banking > Banking hub.

     

    Open the account tile, click the 3 dots, then choose Cancel bank feed. If you can't see that option, you may need admin or Banking access.

    If there's no active bank feed on that account, this likely won't fix it, so it's worth checking that first.

     

    You can follow the steps on this link: 

    The Banking hub

     

    Regards,
    Genreve

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