Forum Discussion

katherined's avatar
katherined
2 years ago

How to add an employee that is not showing on the bank file

I have set up two employees today and omitted to include their bank account details.  I actioned the pay as usual.  I then ran the bank file and they are not included in the file.  I have now added t...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi katherined, 

 

Thanks for posting and welcome to the Community Forum. 

 

I'm sorry to hear about your difficulties in recreating your bank file. To recreate the bank file, you will need to open the electronic payment from the Find Transactions window and click the "Download Bank File" button. Also, I recommend reading this through this link. This will explain how to correct or remake the bank file you've created. 

 

Let us know if you require any further assistance. 

 

Thanks,

Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content