How to turn off smart reconciliation?
When I heard about smart reconciliation I thought it was a good idea, so I turned it on. Now I'm not so sure. I can't see any way to turn it off completely. I did turn off all the automatch setti...
Forum Discussion
So glad I was going a bit of browsing while eating lunch. This could be why several transactions from years ago popped up in the reconcilliation last month. I assumed either I had stuffed something up or the accountant was in the file again 'adjusting things' (they do that to me from time to time, I think to justify their ever increasing bills, but that's another gripe).
Hi everyone,
Thanks for your patience while we checked this further.
At the moment, there isn't an option in-file to turn Smart Reconciliation off or revert back to the previous banking view. I understand that's frustrating, especially when you're expecting to see that option available.
If you need help with account-specific transaction behaviour, please contact our support team through My Account so they can look into your file securely.
Regards,
Genreve
When will this be fixed ? Along with the 5000 bank entries I have in my file from 2019 since you’ve changed this ? This is ridiculous … you can’t just change things and then offer no solution to the problem !
