MYOB payroll transactions not matching
Hi, Im having some confusing issues with Payroll and trying to match up in the bank feed. Previously they were all matching, but now when I hit match, 2 x payroll tranasctions come up that I dele...
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Hi Tracey,
Thanking you for your reply and help. I discovered that the payroll was coming from and going to the clearing account which I changed to the main account which was originally set up as a bank feed. Im not sure why it suddenly was going to the clearing account?? Anyway, could I have some advice on how to move these amounts to the main account please?
Another annoying issue (which Im not sure is a MYOB glitch), everytime I go to match payroll even now it matches up with these payroll transactions which equal 0.00. Ive tried to delete these payruns - but MYOB wont let me, it only lets me 'reverse pay' which I have done, then it duplicates the transaction and I am not allowed to delete and it STILL matches my payroll with these payruns which equal 0.00. Can you help me with this issue also? Many thanks, Heidi (Rat Race Garage)
Hi again Tracey,
I am completely confused now, Thank you for your reply. I changed both employees as cash under payment method, and cash is linked up to the main bank account now. I followed your instruction to tick all the 0.00 payrolls in reconcile accounts. My issue now is that when I go to match up payroll transaction in the bank feed, there is now nothing there to match.
I dont know what amounts went to the clearing account when everything was set to 'electronic' to be moving it back to the main account, is there an area where I can find out how much went there so that I can follow your advice and 'transfer' the money back again?
I have to say, this is a very complicated accounting system and not very user friendly!
Thank you for your support and help.
Many thanks
Heidi
Hi Heidi
If the clearing account is the electronic clearing account you don't do a Transfer money transaction, that's only if the clearing account is the payroll clearing account.
If the pay transactions were going to the Electronic clearing account, it means that the employee's Payment method is Electronic. In this case you need to process the electronic payment in Prepare electronic payments to move the amount from the Electronic clearing account to the bank account. The post, Why can't I match employee pays in Bank transactions, has detailed instructions for this.
I know it sounds confusing but we'll get it sorted and you won't have this issue in the future.
Hi again Tracey,
Just to be clear, the pays went into the respective employee accounts and i just want to make sure that the set up electronic pays (to transfer the amounts back to the main account via a bank file) arent actually amounts of money physically being being moved? Just the data if that makes sense??
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