My business accepts bank deposits and online payments.
Most online payments automatically match - some don't.
As the invoice has been paid - how do i match these transactions or categorize the deposit for my account balance.
I don't want to create an issue where myob is accidentally doubling my income for those transactions.
I know how to find the credit payments and which customers paid for each amount but it does not let me match the payment to the order.
Hi Jason91,
You generally don’t need to change the electronic clearing account. It’s the default account that’s already linked to all electronic payments. If a payment hasn’t gone to that account, it’s usually because it was recorded incorrectly rather than because of the account link itself.
You can check out the “Making Electronic Payments” help article for more info on how this works.
Regards,
Genreve
Update - i think i worked it out. By looking at other credit card payments. Some transactions automatically go into undeposited funds category. Though i have received these funds. The transaction just hasn't matched to the order number.
Do i need to change the undeposited funds account under Accounting > Managed linked account > Bank account for undeposited funds? Or should that stay as is?
When the the transaction doesn't automatically sync - Do i select undeposited funds account as the category? Only asking this question. As i noticed other credit payments automatically synced with that category.
