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I have the exact same issue.
Hi Lui1
I had the same issue.
My problem was that individual bank transactions had been incorrectly allocated via bank rules and thereby not correctly matched to corresponding payments (in this case they were super payments). So in total everything reconciled but I had 2 "outstanding withdrawals" in the reconciliation screen.
Problem was solved by going to bank transactions and finding the specific transaction and then changing its allocation (in my case I had to match it to the "outstanding withdrawal" payment item).
I hope this helps.
- Genreve_SMYOB Moderator
Hi Lui1,
Thanks for reaching out.
Thank you Juddster for the sharing information in the forum. Generally, we need to first make sure that all transactions in bank feeds have been matching as not matching them and allocating them instead will create duplicates.
Let us know if you require any further assistance. We're happy to help.
Cheers,
Genreve